Call 815.325.4544 or email
to get you computer serviced today!!
Price compare with Best Buy Geek squad.
Need help understanding how we can help your computer.
Computers are like cars, if you do not change your oil
your car will have trouble running and cause it to break
down. For computers, if you install too many programs
or download free music it causes the computer to run slow or
freeze. Computer's should be rebuilt every year to
make sure your computer is running like you want it to.
What do we mean by Rebuild? First, we start off by
saving all your important files (school papers, documents,
pictures, data that you will need in the future) that you
requested to our server. Then we will begin the
rebuild. This means we will delete all the files
that have been saved, downloaded, and installed on your
computer. Do not worry we will replace your software
and files!! Now that there are no files on your
computer we begin to install the newest software programs.
We only install the programs that will be virus free and
that will help your computer run and stay running without
viruses. After we have installed all the software we
will scan all the the files that was saved from your
computer to check for viruses. Then we will copy the
files back to your computer.
Initial Computer setup form
Customer must fill out form before we service the computer.
If you have any questions about the form or are unable to
access this form please contact us and we will personally
drop the form off at your location.
Design's Process of Computer Build.
M.S. Design will be contacted by a new Customer.
M.S. Design will request contact information from
Customer and then Email out form or give link to
form. Provide what we will be doing to the
Customer will fill out form for Service request.
Customer will contact
M.S. Design to
schedule Pickup or delivery of computer.
M.S. Design technician will confirm that the
Service request form is properly filled out.
M.S. Design will then copy customer folder
over to Server.
M.S. Design will begin the process of
rebuilding the computer.
software that is provided in the Service Request
Run virus scan of
technician will fill out form of completion plus
services that should be updated on Customers
M.S. Design will contact customer to schedule
drop off or Pickup.